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Frequently asked questions
Answers to the questions we are asked most about Stronghold safes, locks, warranty and installation.
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Contact usWhat types of safes does Stronghold offer?
Stronghold offers home safes, watch winder safes, drug safes, gun safes, security cabinets, key safes, laptop safes, drop safes, in-wall and in-floor safes, strongroom doors and modular vault rooms, for both residential and commercial use.
Is Stronghold Safes Australian owned?
Yes. Stronghold Safes is a family-operated, proudly Australian-owned business focused on high-quality security for homes, businesses and specialised industries.
Who typically uses Stronghold safes?
Homeowners, businesses, pharmacies, hospitals and medical facilities, and commercial organisations that need secure storage for valuables, firearms or controlled medicines.
Do Stronghold drug safes meet compliance requirements?
Stronghold drug safes are designed for the secure storage of prescription medicines and are used in pharmacies, hospitals, aged care, veterinary clinics and medical practices. Storage requirements differ by state, so please confirm the model with your regulator or ask our team.
What locking options are available?
Most Stronghold safes can be fitted with a digital, key or dial-combination lock, depending on the model and your security requirements.
Do Stronghold safes come with a warranty?
Yes. Stronghold safes include a 5-year warranty on the safe body and a 12-month warranty on locks as standard; some models, including most drug safes and the SC1600 security cabinet, carry 24 months on the lock. Register within 6 months of purchase and we add a year to the safe warranty at no cost, or add the $169 Extended Warranty Package for 7 years on the safe, an extra year on the lock and, on HD Series safes, a 5-year after-fire replacement guarantee. See the full warranty terms.
Are Stronghold safes suitable for home use?
Yes. The HD Series, in-wall and in-floor safes, laptop safe and watch winder safes are designed to protect valuables, documents and personal belongings at home.
Where can I buy Stronghold safes?
Through authorised stockists and security partners across Australia, including specialist safe retailers and locksmiths. See our showrooms page for locations.
What does the cash rating mean?
A suggested cash rating is an indicative guide to the amount of cash an insurer may accept being stored in the safe. Stronghold quotes it for an unsupported situation, with no alarm. Ratings vary between insurers, so always confirm cover with your own insurer.
Do you deliver and install?
Yes. Through our national partner network we deliver and professionally install Stronghold safes across Australia, including bolt-down installation.
How do I choose the right safe?
Consider what you need to store, the fire and security protection it needs, the space available and any compliance rules that apply. The Stronghold team and our partners can recommend the right model.